FAQ's

What is a Wild Dowel?

A Wild Dowel is a dowel that we have lovingly foraged to mount our works of art from.

What are Vintage Buttons?

The general term "Vintage" means something that is more than 20 years old.  If we describe our buttons as vintage it is because, like a fine wine, they have some age to them!  This does not however, mean that they have necessarily been used.  

We pick all our buttons vintage and new with great care and love but due to the age of our vintage buttons, some may have little age related imperfections.  We feel this adds to the beauty.  We can not however, guarantee to any modern safety standards with vintage items.

How Eco Friendly is Your Packaging?

We are passionate about the world we live in and our environment.  One of our mottoes at home is, 'Save the Bees, save the trees'.

We are currently investigating all options for full eco friendliness with our packaging and aim for all our packaging to be 100% eco friendly by the end of 2021.

Currently, DIY kits are sent out in biodegradable/recyclable boxes and where viable we do try to reuse packaging to send out your goodies with but that is not always possible.

We do of course, encourage you to recycle packaging where you can too.

When Will My Parcel Arrive?

Usually, if you order before 1.30pm on a working day we aim to dispatch the next working day.  However, at the moment we ask you kindly give us 2 working days to dispatch your parcels.  

These are difficult times for every one but we are staying positive!

Do You Ship Internationally? 

With all the shenanigans of brexit and covid shipping internationally has become a lot more expensive.  We are looking at couriers so we can resume this service.  In the mean time don't hesitate to contact us for a postage quote.